![]() We also witnessed an increasing demand for visibility and data about teams and performances,“ comments Aircall co-founder and CEO Olivier Pailhes. “Since the beginning of Aircall, we’ve helped thousands of companies to enrich their customer experience through voice channels, with more empathy than ever in the past year. The firm counts over 450 employees in offices in Paris, Madrid, New York, and Sydney. ![]() With deep integrations with Salesforce, Hubspot, Zendesk, Slack, Intercom and many others, Aircall has allowed businesses to go from a call centre to a call de-centralised.īut don’t just take my word for it, Aircall has achieved a 65% total customer growth over the past year alone, now counting some 8,500 customers worldwide, and a third of its revenue coming from the US. While no one could have predicted the roller coaster right we’ve all been on for what seems like forever, in a world where we all had to step out of the office for a minute, Aircall has risen to the challenge and met customer’s demands. To date, the firm has raised over $226 million in funding.įounded in 2014 within eFounders, Aircall was built on a simple premise: traditional business phone systems are hard to manage, siloed, and require a lot of heavy lifting to get up and running, i.e. With the past 15 months transforming just about every aspect of our working lives, it would appear as though Aircall has come out on top of the voice call race, offering deep integrations and a seemingly easy-to-use solution. Cloud-based phone system and call centre platform Aircall has raised $120 million and now sits at a valuation of over $1 billion.
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